- Dozens of relatives have been waiting for answers outside a Nairobi morgue
- As many as 63 people are still unaccounted for after the Westgate mall shooting
- The funeral for radio host Ruhila Adatia-Sood takes place Thursday
- At least 67 have been killed, but that number could rise as officials scour the rubble
Nairobi, Kenya (CNN) -- Propped up by strangers, a woman wails outside Nairobi's main city morgue, unable to control her grief.
She enters the brown makeshift counseling tent -- but her screams still echo outside.
At the same time, dozens of families linger and wait, not sure whether their loved ones are dead or alive.
Janet Mwikali cradled her granddaughter as she longed for any word on Monday. Her husband John worked inside the mall's Nakumatt grocery store and was among the missing.
"I have hope, and I pray," she said. "He's the love of my life."
Relatives of Johnny Mutinda Musango, 48, weep after identifying his body at the city morgue in Nairobi, Kenya, on Tuesday, September 24. Musango was one of the victims of the Westgate Mall hostage siege. Kenyan security forces were still combing the mall on the fourth day of the siege by al Qaeda-linked terrorists. 
Ann Gakii reacts at the Nairobi City Mortuary after identifying the body of her father, who was killed in the mall attack on Saturday. 
A Kenyan soldier runs through a corridor on an upper floor at the Westgate Shopping Mall in Nairobi, Kenya, on September 24, shortly before an explosion was heard. Sounds of heavy gunfire erupted from the mall Tuesday, even as authorities said they had the building under their control. But four days after Al-Shabaab terrorists stormed the swanky mall, several gunmen -- including snipers -- were still inside, two senior officials said. 
Kenyan Defense Forces walk near the mall on Monday, September 23. 
Kenyan Defense Forces leave the mall on September 23. 
Stephen, center, is comforted by relatives as he waits for the post mortem exam of his father, who was killed in Saturday's attack at the mall. 
A Kenyan police officer guards the entrance of a building near the mall on September 23. 
A Kenyan security officer takes cover as gunfire and explosions are heard from the mall on September 23. 
Heavy smoke rises from the Westgate Shopping Mall on September 23. 
Medics take cover behind a tree as gunfire and explosions are heard from the Westgate Mall on September 23. 
A Kenyan police security officer runs for cover as heavy smoke rises from the mall on September 23. 
A paramedic runs for cover outside the mall on September 23. 
People run for cover outside the mall after heavy shooting started on September 23. 
Kenyan security forces crouch behind a wall outside the mall on September 23. 
Soldiers take cover after gunfire near the mall on September 23. 
Kenyan paramilitary police officers patrol the area near the mall on Sunday, September 22. 
Soldiers from the Kenya Defense Forces arrive outside the Westgate Mall on September 22. 
A woman shields a baby as a soldier stands guard inside the Westgate Mall on Saturday, September 21. 
A rescue worker helps a child outside the mall. 
People who had been hiding inside the mall during the gunfire flee the scene. 
An armed official takes a shooting position inside the mall. 
An armed official crouches on September 21. 
Bodies lie on the ground inside the mall. 
Men help a wounded woman outside the mall. 
Officials carry an injured man in the mall. 
Soldiers move up stairs inside the Westgate Mall. 
Armed police leave after entering the mall. At least one suspect has been killed, a government official said. Police have said another suspected gunman has been detained at a Nairobi hospital. 
Armed police take cover behind escalators as smoke fills the air. Witnesses say tear gas was thrown in the corridors. 
A woman who had been hiding during the attack runs for cover after armed police enter the mall. 
A body is seen on the floor inside the smoke-filled four-story mall. 
An injured person is helped on arrival at the Aga Khan Hospital in Nairobi after the attack at the upscale mall. 
A soldier directs people up a stairway inside the Westgate on September 21. 
An injured man is wheeled into the Aga Khan Hospital in Nairobi. 
People run from the Westgate Mall. 
A Kenyan woman is helped to safety after the masked gunmen stormed the upscale mall and sprayed gunfire on shoppers and staff. 
Crowds gather outside the upscale shopping mall. The interior ministry urges Kenyans to keep off the roads near the mall so police can ensure everyone inside has been evacuated to safety. 
A policeman carries a baby to safety. Authorities said multiple shooters were at the scene. 
Bodies lie outside the shopping mall. 
A security officer helps a wounded woman outside. 
Elaine Dang of San Diego is helped to safety after the attack. The military asked local media not to televise anything live because the gunmen are watching the screens in the mall. 
Paramedics treat an injured man outside the mall. 
Medical personnel carry a body away. 
A body lies outside the mall. Gunmen shot people outside the mall as they entered it 
A woman is pulled by a shopping cart to an ambulance. 
A wounded man is escorted outside the mall. 
A police officer carries a baby as people keep low and run to safety. Crowds dashed down the streets as soldiers in military fatigues, guns cocked, crawled under cars to get closer to the mall. 
People run away from the scene. 
Armed Kenyan forces take position to secure the area around the shopping mall as ambulances move in to carry the injured. 
A woman reacts after she is rescued from the mall. 
A couple flee the area. As night fell, authorities said they had cornered the gunmen in the mall. 
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Photos: Kenya mall attack 
Aftermath of the Nairobi mall seige 
FBI seeks access to Kenya attack site It's a scene that's played out many times since Al-Shabaab gunmen stormed the Westgate mall Saturday. As many as 63 people are still unaccounted for, days after the siege began.
READ: Al-Shabaab breaks new ground with complex Nairobi attack
But the odds seem grim. At least 67 people are dead, and many more may be trapped in the rubble of the partially-collapsed building.
The Kenyan government announced Tuesday the siege had ended, but no more corpses arrived at the main city morgue. So the agonizing wait continues.
READ: American teens among mall attackers, Kenya says
Those who know
For those who know for certain their loved ones are gone, a long road to recovery begins.
Mourners are gathering Thursday to honor the popular Radio Africa host Ruhila Adatia-Sood, who died while judging a children's cooking competition at the mall. Several children were also shot.
Adatia-Sood was pregnant with her first child when she died.
Hers and the dozens of other families can grieve knowing the final answer.
The dreaded outcome
But for those left waiting and wondering outside the morgue, hope is the only consolation.
They hope to never see their loved ones wheeled by. But they desperately want answers.
A day after Mwikali clutched her granddaughter, praying for her husband's return, she found her husband's body at the morgue.
She was too despondent to speak.
READ: Victims of the Kenya attack remembered
READ: How Kenya turned to social media after mall attack
CNN's Arwa Damon reported from Nairobi; Holly Yan wrote from Atlanta. CNN's Atika Shubert also contributed to this report.
